If your digital product files are larger than 1GB, we recommend using a cloud storage service to deliver your content to customers. This ensures reliable downloads and a better customer experience.
Why use cloud storage for large files?
Large files can cause issues when uploaded directly:
- Slow upload and download times
- Higher risk of transfer failures
- Storage limitations
- Poor customer experience with timeouts
Recommended cloud storage services
- Dropbox
- Google Drive
- OneDrive
- Sync.com
Provide download instructions.
Include a note with your product containing the download link and instructions. Package (zip) the file containing the download description and link and upload that file.